I have external wireless cctv cameras that are much further away and they work perfectly t fine.
Ring doorbell poor wifi connection.
Poor and delayed video and occasionally not receiving notifications.
This can be caused by either a poor connection between your mobile device and the cloud or a connectivity problem between the ring device and your router.
Still way more than the recommended 1 up and 1 down that the ring faq an helpdesk told me.
The doorbell was fine for the 1st 2 weeks and then decided not to work properly.
I chose the silver one for my doorbell.
The router is no more than 2m away buy the window so no real blockages.
Therefore ensure that the.
Poor connection between your router and your ring device if your internet speeds are good you may still have an issue with the strength of the signal between your router and the ring device.
For some reason the ring products don t work on channels 11 12 so your wi fi network should be set to channels 1 11.
Did a speed test 250 mbps but my doorbell still shows por connection.
If you are experiencing poor video or audio quality when viewing both the live and recorded video in the ring application the problem is almost always some sort of wifi issue like signal or.
Signal strength is just as important as speed when it comes to transmitting a video image from your ring device to your ring app.
The ring doorbell pro comes with 4 different color faceplates.
The ring instructions state that you may not have a very good connection to your doorbell if it s more than 25 feet away from your modem.
So i called ring helpdesk and after 45 minutes it was decided my wifi signal is bad at my door.
So i bought a ring chime pro to put downstairs literally 10 feet from my door easy set up.
The signal strength is very important.
The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound.
But at my door its 46 down and 7 up.
A speed test on the same wifi network as the ring device with this.
Poor connection i did a reset on my router and modem did a reset on iphone and ring still says poor connection notice this i only on my ring camera.
Okay this is the really important part to know.
I dont understand why my doorbell has poor wifi.
I have a 117mbps down and 12 up.