I was changing the transformer for my ring video doorbell pro because i was having power issues where the doorbell would freeze when someone rang it.
Ring doorbell pro voltage too high.
Depending on your existing doorbell setup you will need.
Ring video doorbell pro satin nickel pearl venetian and black faceplates retrofit plate for upgrade from ring video doorbell installation tools and screws usb charging cable user manual security sticker.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
So i am getting a ring pro doorbell for christmas to integrate into my smart home i am starting to think about installation i have been reading online seems like of folks say just upgrade to a 24 volt transformer and save your self a headache.
The ring pro doorbell requires that the transformer supply between 16 24v ac to function properly.
If your existing doorbell transformer is rated at less than 16 volts ac at 20 30 volt amps you ll need to upgrade it to a higher voltage to support ring pro.
How to solve power problems with the ring video doorbell pro.
I was mesmerized by the commercials captivated with visions of my gruff.
But it turns out my expectations were way too high.
For your ring video doorbell pro to function correctly the voltage needs to be at least 3 700mv.
This is a job that may require a licensed electrician.
I am going directly from an adjustable transformer set at 16v through the pro cable supplied by ring out to the doorbell.
To check the voltage of your ring pro open the ring app select your ring pro and tap on the text of the voltage status to see the voltage mv reading.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
If the voltage is below that number device functionality will be impaired.
So my problem was the opposite of most my 16v transformer was putting out too much voltage.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
So i took down my doorbell just now and while my transformer is actually setup to handle either 8 or 16 or 24 volts my doorbell chime says on it.
This simple circuit plus low voltages make doorbells easy.
We teach you what you need to know to identify the voltage of your existing doorbell transformer and what tools to use to upgrade your transformer to be compatible with the ring pro doorbell.