I m based in the uk and like many other people out there i have searched and searched for a way to get a ring video doorbell to chime a good old fashioned mechanical ding dong while this is a very straight forward task in the us with their power.
Ring doorbell mechanical chime delay.
Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt.
I called ring and while on the phone after a firmware update and some wifi tweaks it worked.
Fear not as it is usually one of three things.
If you re not sure whether you have a ring video doorbell 1st generation or ring video doorbell 2nd generation scroll down on this page to see images of both.
Uk ring video doorbell pro working with mechanical chime.
Delay time from door bell to the chime and the app theres been problem after problem with the ring 2 door bell its taking 10 seconds for the chimer and app to ring by the time i get the notification the person has gone ive got a fast bb conection so theres no rerason for it to play up like this.
Click here to visit our contact us page for more options.
It is when you are tying them in with your original wired mechanical chime that this seems to be pop up a lot.
1 check to make sure that you installed their module included with the doorbell properly inside of your mechanical chime.
To find out if your door chime is mechanical or digital the simplest method is to listen to the sound your bell makes when you ring it.
My doorbell 2 wired to a byron 776 started buzzing this morning out of the blue emailed ring and finally rang them as the delay to responds to my email was too long spoke to a guy in usa who stated that the chime was at fault and i should use a ring recommended one i explained that it was he didnt beleive me and sent me a link of approved door bells funny enough the byron 776 was on the.
Its a probuct i wish i hadnt purchased.
Ring pro video doorbell delay in ringing mechanical doorbell okay i have checked everything that you suggest but it does not explain the latency of ring device to mechanical chime.
For updated information see our response to covid 19.
This module is what allows the ring doorbell to control the chime.
The ring video doorbell is compatible with ac powered door chimes operating between 8 24 volts.
The house wiring is old wire and it is a long run from ring button to the mechanical chime.
My wife hates this.
I think if i wanted to remove that i d add a second ring chime in front and let the ring pro activate both ring chimes and just ignore the mechanical chime altogether.
Unfortunately the ring video doorbell is not compatible with wireless door chimes or any chime intercom system using a dc transformer.
The simplest way to identify which type or doorbell chime you have is to listen to the sound it makes.